Product questions
Understanding schedules, flexible targets, widgets, reports or export behavior.
Support
Support
For questions, bug reports, data requests or legal matters related to the app, the official channel is the email address shown below.
Support emailcontact@tempstravail.com
Horio centralizes product support, bug reporting and personal-data related requests through a single address.
Tip: include screenshots, your app version and device OS whenever the request is technical.
Method
How to contact us
- 01
Describe the context
Tell us which app language you use, what device you have and what behavior you noticed.
- 02
Add useful reproduction details
Screenshots, app version and reproduction steps make analysis much faster.
- 03
State the expected outcome
Product question, deletion request, bug report or general feedback: say clearly what you need at the start of the email.
Topics
Common topics
Bug reports
Reporting blocked screens, unexpected calculations, sync issues or visual regressions.
Data and account
Requesting deletion of synchronized data or clarifying how cloud backup works.
Stores and premium
Questions about in-app purchases, restoring purchases or future store availability.
FAQ
FAQ
These answers cover the most common questions about how the app works, how data is handled and what premium unlocks.
No. The app works locally first. An account is only useful for optional features such as cloud backup and synchronization.
Yes. A large part of the product remains available offline: clock-in, local history, schedule management, personalization, local protection and widgets based on device data.
Premium mainly unlocks full history, advanced analytics, PDF/CSV exports and some more detailed reporting views.
Use the options available in the app when they exist, or write to contact@tempstravail.com for requests related to synchronized data and account-linked information.
No. Weather depends on optional location permission, and break reminders use local notifications only if you turn them on.